All products will be sent via post, according to the option chosen by the customer. Shipping options are: PAC/SEDEX, Carrier


NORMAL:

Shipping may be free for purchases above a minimum purchase value and you can check the offer in the cart by entering your zip code. If your order does not reach the minimum value for free shipping, the delivery cost will be calculated according to the zip code of your delivery address (taxes and services are not included in this amount).

EXPRESS:

Receive your products faster! This shipping option is available for some areas of Brazil, so check the zip code of the desired delivery address on the "Shopping Bag" page.


DELIVERY CONDITIONS

SmartWayMl delivers purchased products in their original packaging and maintains the quality standard of the order as manufactured. SmartWayMl couriers are not authorized to personalize or modify packaging or products. In buildings, delivery will be made to the entrance and the buyer is entirely responsible for storing and transporting the products to their apartment floor and unit.


ROOF

The entire national territory

DELIVERY TIMES

During the Purchase process, SmartWayMl provides an estimated delivery time for orders. To define the estimated deadline, the products purchased in question, quantity, availability in stock and distance between SmartWayMl distribution centers and the customer's delivery address are taken into account. The delivery time starts after your order is posted and is calculated in business days. Your delivery is calculated according to the zip code provided, which is found when completing your order, just below the delivery address.



ORDERS DELIVERY TIME

SmartWayMl uses Correios as a partner for deliveries, therefore, days and times may vary. However, orders are generally delivered between Monday and Friday, from 8am to 6pm. If you have any questions, you can contact smartwayml@gmail.com regarding order dispatch. If the delivery address is a condominium, the consumer must inform, at the time of purchase, any restrictions on delivery times, where these must be made and to whom the goods must be delivered, taking into account the existing rules.


FREIGHT

The shipping cost for delivery of the Products is automatically calculated by the website at the time of Purchase, based on the weight, volume and quantity of the products purchased. The distance between our distribution centers and the delivery location informed in the order are also considered.


IMPORTANT:

- For shipping types, the order date does not count when calculating the delivery time, but rather the posting of your order (when we send it) on business days. This deadline may be changed during specific campaign periods.
- You can track your delivery on our website under "My Account". - You will receive the status of your order via email. - Delivery dates are an estimate and there may be small delays due to external factors such as excessive rain, extreme risk areas and rural areas.



Dates are an estimate provided by third parties. There may be slight delay due to external factors. In some cases of shipping via the Post Office, up to 03 (three) delivery attempts will be made, and if none of them are successful, your order (as determined by the Post Office) will await collection at an agency near you.